CUSTOMER SERVICE OFFICER – Narseys Plastics Industries Pte Limited

JOB DESCRIPTION & SKILLS/QUALIFICATIONS REQUIRED
Our Team is seeking an enthusiastic & self-motivated person to join us as a Customer Service Officer.

Responsibilities:

· Attend to walk-in customers queries & through phone calls.

· Provide customers with quotes and product knowledge

· Take orders and follow through with company procedures to ensure timely delivery of goods.

· Provides assistance/feedback on customer complaints

· Receives cash payments and issues receipts

Requirements:

· Proven work experience in customer service position

· Ability to provide consistent high level customer service

· Team player – cooperate with employees & superiors

· Extensive experience using MS Office software

· Excellent communication skills

· Great attention to detail

· Have a good personality & warm attitude