Telecom Fiji is a leading telecommunications provider dedicated to delivering high-speed connectivity, cloud communications and cutting-edge digital solutions. We are undergoing a major digital transformation, expanding our fibre and 5G networks, and enhancing customer digital experiences. We are seeking a visionary CISO to align our technology strategy with business growth.
Job Summary
- Employer: Telecom Fiji
- Job Type: Full-time
- Location: Suva, Fiji
- Category: Information Technology
- Closing Date: 2026-09-30
Key Responsibilities
- Enterprise IT Roadmap: Lead the enterprise IT roadmap, including BSS (Billing, CRM and order management, OSS, Network provisioning, assurance and inventory) and ICT infrastructure.
- Digital Transformation: Lead initiatives in AI-driven customer support, self-service portals and data monetisation. Drive automation of manual processes across sales, fulfilment and assurance.
- Data Management: Build a secure data warehouse for customer analytics, churn prediction, targeted marketing and other business initiatives.
- Vendor Management: Negotiate and manage relationships with software vendors, system integrators and cloud providers (AWS, Azure, and Google).
- Team Leadership: Mentor IT architects, developers, DBAs and support staff.
- Cybersecurity Strategy: Develop and enforce a telecom specific security framework aligned with NIST CSF, ISO 27001 and local regulations.
- Threat Management: Lead a 24/7 Security Operations Centre (SOC), threat hunting, intrusion detection and incident response for network and IT systems.
- Network Security: Protect SS7, Diameter, 5G core and signalling planes from fraud and interception attacks.
- Customer Solutions: Oversee the design, presentation and implementation of cybersecurity and other ICT solutions for enterprise customers and government entities.
- Compliance & Audit: Ensure compliance with data privacy laws, telecom licensing conditions and breach notification requirements. Manage internal and external audits.
- Risk Management: Conduct regular risk assessments, business continuity planning and disaster recovery testing.
- Security Awareness: Train all employees on phishing, social engineering and secure coding practices.
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, or a related field.
- A Master’s degree in Information Security or certifications such as CISSP, CISM, or CRISC are highly preferred.
- Minimum of 12+ years’ experience in IT and/or security leadership, including at least 6 years within the telecommunications industry.
- Strong expertise in BSS/OSS systems, with experience in Oracle Converged OSS/BSS considered an added advantage.
- Demonstrated success in securing telecom networks, including SS7, 5G, signalling and DPI. Proven ability to lead incident response efforts and manage major security breaches or fraud events.
- Solid understanding of cloud security, zero-trust architecture and API security.
- Exceptional communicator, capable of engaging effectively with boards, regulators and technical teams.
- Able to manage crises under pressure while maintaining a strategic balance between agility and security.
How to Apply
Applications must be submitted via the Telecom Fiji website or by scanning the QR code and addressed to the Chief Executive Officer (CEO), Telecom Fiji. For the full Job Description, please visit our Careers Portal to submit your application online.
About the Company
Telecom Fiji Limited is a premier provider of telecommunication, internet, and ICT solutions throughout the Fiji Islands. With a rich history spanning over 100 years, the company has been instrumental in keeping the nation connected. It delivers advanced infrastructure and services that support both individual consumers and businesses across Fiji. Telecom Fiji's commitment lies in ensuring robust and reliable connectivity, fostering communication and growth within the island nation.
Connecting Fiji
Website: https://www.telecom.com.fj/
Frequently Asked Questions
What qualifications and certifications are typically required for a Chief Information & Security Officer role in Fiji?
Most employers expect a bachelor's degree in information technology, computer science, or cybersecurity, plus 8-15 years of progressive IT experience. Certifications like CISSP, CISM, CISA, or ISO 27001 Lead Auditor are highly valued. A master's degree or MBA can strengthen your candidacy for senior executive roles.
What are the typical day-to-day responsibilities of a CISO in Fiji?
You will oversee cybersecurity strategy, manage IT risk and compliance, lead incident response, and report to the board on security posture. Daily tasks include reviewing threat intelligence, auditing systems, managing vendor relationships, and ensuring alignment with Fiji's Cybercrime Act and data protection expectations. You will also mentor IT teams and liaise with regulators like the Reserve Bank of Fiji if in financial services.
How does local work culture in Fiji affect executive IT roles?
Fijian workplaces emphasize respect for hierarchy, relationship-building, and consensus-driven decision making. As a CISO, you will need strong stakeholder management skills to balance security mandates with business pragmatism. Flexibility with 'Fiji time' and understanding of iTaukei cultural protocols can enhance your effectiveness in both corporate and government sectors.
What career progression paths exist for CISOs in Fiji?
Successful CISOs often advance to Chief Technology Officer, Chief Operating Officer, or Managing Director roles within large organizations. Some transition to regional positions covering the Pacific Islands, or move into consulting and advisory roles. Building a track record in digital transformation and risk governance opens doors across telecommunications, banking, and tourism sectors.
What benefits are typically offered for senior executive IT roles in Fiji?
Packages usually include annual leave of 15-21 days, medical aid for self and dependents, and mandatory FNPF pension contributions with employer matching. Senior roles may offer vehicle allowances, relocation support, performance bonuses, and professional development funding. Always confirm specifics during negotiation as benefits vary significantly between statutory bodies and private enterprises.
How should I apply for a CISO position in Fiji, and what do employers prioritize?
Apply through LinkedIn, company career portals, or Fiji-based recruiters like Pacific People and Asco Motors Group HR services. Employers prioritize demonstrated leadership in cybersecurity transformations, regulatory compliance experience, and references from reputable regional organizations. Tailor your application to highlight Pacific Islands operational experience and your ability to build resilient, cost-effective security frameworks.