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CLAIMS OFFICER – New India Assurance

Applications are invited from suitably qualified persons for the following vacancy:

Job Summary

  • Type: full-time
  • Location: Suva
  • Category: Insurance
  • Closing Date: 2026-06-20

Key Responsibilities

  • Claims Processing
  • Commute for office related work
  • Liaoning with Assessors and garages
  • Handling customer grievances
  • Other administrative tasks

Requirements

  • Applicant must have Degree in any related field from a reputable university
  • Should have good communication skills and ability to work in a team
  • Should be having working knowledge of MS Office
  • Experience of 2 years or more in similar position
  • Should have valid Group 2 Driving License

How to Apply

Application along with Curriculum Vitae (including Mobile No., Email Id & References) to be submitted through an email to managersuva@niafiji.com for Suva branch by 20.06.2026.

Frequently Asked Questions

What are the typical educational qualifications and certifications required to become a Claims Officer in Fiji, especially for an insurance company like New India Assurance?

A degree or diploma in business, finance, law, or a related field is generally preferred for this role. While not always mandatory, professional insurance certifications can significantly enhance your application and demonstrate commitment to the industry.

What are the common day-to-day responsibilities of a Claims Officer in Fiji?

Claims Officers typically involve processing claims, investigating incidents, liaising with policyholders and third parties, and preparing reports. They ensure adherence to company policies and regulatory guidelines while managing customer expectations.

What is the typical work culture and what are the expectations for a Claims Officer in a Fijian insurance company?

Fijian workplaces often value a collaborative and respectful environment, with an emphasis on teamwork and positive inter-personal relations. Punctuality, strong communication skills, and a customer-centric approach are highly regarded in the insurance sector here.

What are the realistic career progression and growth paths for a Claims Officer in Fiji?

A Claims Officer can progress to Senior Claims Officer, Team Leader, or Claims Manager roles within the insurance sector. Opportunities for specialization in different types of claims or moving into underwriting or risk assessment also exist.

What typical benefits can a Claims Officer expect from an insurance company in Fiji, such as leave, medical aid, or superannuation?

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Standard benefits often include annual leave, sick leave, and FNPF (Fiji National Provident Fund) contributions as mandated by law. Many employers also provide medical insurance, life insurance, and potentially professional development opportunities.

How should one typically apply for a Claims Officer role in Fiji, and what key qualities do employers look for in candidates?

Applications usually involve submitting a comprehensive CV and cover letter outlining relevant experience and skills, often through online portals or direct email. Employers seek candidates with strong analytical abilities, excellent communication and negotiation skills, and a genuine commitment to customer service.

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