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3 months ago
Applications are invited from suitably qualified persons for the following vacancy:
Job Summary
- Type: full-time
- Location: Suva
- Category: Insurance
- Closing Date: 2026-06-20
Key Responsibilities
- Claims Processing
- Commute for office related work
- Liaoning with Assessors and garages
- Handling customer grievances
- Other administrative tasks
Requirements
- Applicant must have Degree in any related field from a reputable university
- Should have good communication skills and ability to work in a team
- Should be having working knowledge of MS Office
- Experience of 2 years or more in similar position
- Should have valid Group 2 Driving License
How to Apply
Application along with Curriculum Vitae (including Mobile No., Email Id & References) to be submitted through an email to managersuva@niafiji.com for Suva branch by 20.06.2026.
Frequently Asked Questions
What qualifications do I need to become a Claims Officer at New India Assurance in Fiji?
Most insurers in Fiji look for a diploma or degree in insurance, business, finance, or a related field. Professional certifications such as those from the Insurance Institute of India (III) or ANZIIF are highly valued for this role. Strong numeracy and computer skills are also expected.
What does a Claims Officer do day-to-day?
You would assess and process insurance claims, verify policy details and documentation, inspect damaged property or vehicles where required, and coordinate with assessors, repairers, and clients. You also prepare claim settlement reports and ensure claims comply with policy terms and company procedures.
Is prior experience in insurance required?
Entry-level roles often accept fresh graduates with relevant qualifications, though experience in customer service, banking, or administration is an advantage. For senior claims positions, employers typically expect several years of hands-on claims handling experience. Internships or trainee roles at Fiji-based insurers can help you get started.
What benefits can I expect as a Claims Officer in Fiji?
Typical benefits include annual leave, sick leave, medical coverage, and contributions to the Fiji National Provident Fund (FNPF) as required by law. Some insurers may offer performance bonuses, professional development support, and staff insurance discounts. Exact packages vary by employer and your level of experience.
What career growth paths exist from a Claims Officer role?
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Join NowWith experience, you can progress to Senior Claims Officer, Claims Manager, or Underwriting and Risk roles within the same company or the wider Fijian insurance sector. Completing professional certifications like ANZIIF or III courses significantly improves promotion prospects. Many officers also move into branch management or technical specialist roles over time.
How do I apply, and what do employers in Fiji look for?
Check the insurer's official website, LinkedIn page, or local job boards like fijijobs.com.fj and newspapers such as The Fiji Times for vacancies. Employers typically want a well-written CV, strong communication skills, attention to detail, honesty, and customer service orientation. Be prepared for interviews that test your knowledge of insurance basics and scenario-based problem solving.